Integration Lead
At Neople, our passion and experience drive us to create innovative AI solutions. We aim to make AI user-friendly and accessible in the workplace. Join us in our mission to revolutionise digital co-workers with cutting-edge technology. As a fast-growing startup, we are seeking a highly motivated and skilled Integration Lead to manage and develop our system integrations.
You will be an integral part of our dedicated tech team, which includes the CTO (Job) and full-stack engineers. As an Integration Lead, you will work closely with our product-focused team in a flat organisational structure, reporting directly to Job.
As an Integration Lead, you will be responsible for building and maintaining integrations with various platforms and external systems, ensuring seamless functionality and ease of use.
Key responsibilities:
Develop and maintain integrations with Contact Centers (e.g. Zendesk, Freshdesk, Intercom, ), Messaging Platforms (e.g. Slack, WhatsApp, Teams), and external systems (e.g. Magento, Shopify, MEWS).
Build tooling to facilitate the development, testing, and maintenance of these integrations (to be made available directly to customers to set up, test and maintain themselves)
Automate integration processes as much as possible, (e.g. leveraging custom GenAI)
Ensure high performance, reliability, and scalability of integrations.
Collaborate with cross-functional teams and customers to ensure integration operate as expected.
5+ years of experience in software integration or a related field.
Strong technical background in building and maintaining integrations.
Proficiency with integration tools and APIs.
Excellent problem-solving skills and a proactive mindset.
Ability to work collaboratively in a team environment.
Experience setting up and maintaining automated tests.
Have a SaaS background.
Nice to haves:
Experience with Contact Centers, Messaging Platforms, and eCommerce systems.
Knowledge of AWS and cloud services.
Background in software development and tooling.
Experience with automation and GenAI technologies.
A competitive salary that matches market standards and matches your experience
Unlimited vacation
Opportunity to work in a fast-paced, high-growth startup environment
Collaborative culture with a supportive team, and loads of team events
A work week of 32-40 hours a week
Beautiful offices in the center of Amsterdam, Den Bosch, or Berlin, and a public transport card to get there
Great equipment to work with i.e. MacBook
A competitive equity package
Do you want to join our team as our new Integration Lead? Then we'd love to hear about you!
Neople is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and encourage candidates of all genders, nationalities, ethnicities, religions, sexual orientations, disabilities, and ages to apply.